CALHOUN COUNTY, MI (WKZO AM / FM) – Some Android phone users may experience an issue that prevents calls to 911.

The Calhoun County Consolidated Dispatch brought attention to this issue on Tuesday.

The CCCD says the problem is with having Android and Microsoft Teams.

With this in mind, CCCD recommends that users refer to the following tips, provided by Google.

Google recommends all Android users –

  • Check if the device is running Android 10 or higher. Only users running Android 10 or later are potentially impacted;
  • If Microsoft Teams is downloaded, check if you’re signed in. Only those who have downloaded the application but are not logged in are affected;
  • If you’re signed in to Teams, stay signed in and update the app to the latest version;
  • If you’re not signed in to Teams, uninstall and then reinstall the app using the latest version of Teams.

The CCCD also provided a link to a Daily Voice article that provides more information.

This article can be found by clicking here.

The CCCD announcement can be viewed below.

CAUTION FOR ANDROID USERS: We are aware of an issue with Android devices and Microsoft Teams that may cause a device …

posted by Calhoun County 9-1-1 to Tuesday, December 28, 2021

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