UPDATE: At 8:01 p.m. on May 5, the City of Casper reported that Casper Transit’s phone service had been restored.

CASPER, Wyo.– The city of Casper is reporting a phone outage affecting its non-emergency lines. Emergency calls and 911 calls remain operational, officials said.

“We understand this is frustrating to members of our community and we apologize for the inconvenience caused. We are working as quickly as possible to resolve this issue, but fortunately our 911 and non-emergency dispatch lines are still fully operating,” Rachel Bouzis, Public Information Officer for the City of Casper, said in a press release.

All city services, including the Casper Recreation Center, water, solid waste, community development, and animal control, are inaccessible by phone, and there is no estimated time to resume normal operations, the city said.

Casper Transit is also affected, including Link and Assist by phone. In the meantime, Casper Transit is available by email at [email protected], city officials said.

Residents are encouraged to contact the city via email at [email protected] until the situation is corrected.

For emergencies, dial 911. The non-emergency dispatch line is 307-235-8278.


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