OTTAWA, Ontario and SAINT-GEORGES, Quebec – (BUSINESS WIRE) – November 17, 2021–

Versaterm Public Safety, which has defined the future of public safety software for more than 40 years while serving more than 65,000 law enforcement, fire and EMS professionals across North America, today announced the acquisition of Komutel, a leading provider of communication solutions for emergency services. including middleware for the transition from old 9-1-1 to NG9-1-1.

Since its launch in 2001, Komutel’s communications software has established itself as a solution of choice among 9-1-1 operators. As these emergency service professionals face the real-world response limitations of analog 9-1-1 calls, Komutel has developed a wide range of revolutionary software tools to overcome this “digital divide”. Versaterm plans to deepen integration of these tools with its vCAD to eliminate the current experience of emergency call takers with “swivel chair” integration and move to a seamless service call-to-dispatch experience. Komutel has also developed a variety of custom solutions for the NG9-1-1 transition that Versaterm hopes to leverage as the industry moves towards a fully digital 9-1-1 infrastructure.

“Komutel is Versaterm’s sixth acquisition since 2020. All new Versaterm entities share one common trait: a proven technology solution to uniquely address the real-world challenges of emergency service professionals. With this acquisition, Versaterm’s support-centric approach now extends to the 9-1-1 side of the Emergency Services Communication Center where Komutel has set the industry standard for software solutions, ”said said Warren Loomis, CEO of Versaterm.

Loomis added, “Versaterm customers will also benefit from Komutel’s investment in several end-to-end middleware solutions specifically designed to support the upcoming transition from legacy E9-1-1 analog communications to NG9-1-1. . Looking ahead, we see the transition to NG9-1-1 as a long-awaited inflection point where the effectiveness of a fully digital 9-1-1 infrastructure will finally be realized using the portfolio of solutions from 9-1-1 communication from Komutel. “

“Our business was designed to provide 9-1-1 call takers with the most advanced tools to receive, record, transfer, dispatch and manage the millions of emergency calls made every day,” said Richard Poulin , CEO of Komutel. “In recent years, Komutel has developed new solutions for 9-1-1 call centers as part of the national transition from analogue 9-1-1 to NG 9-1-1. We look forward to continuing our growth path with Versaterm and supporting their emergency service customers across North America in the years to come. “

Although terms of the deal were not disclosed, the transaction is the sixth in a series of strategic acquisitions made by Versaterm since 2020 as the company continues to expand functionality, depth and utility. of its software suite. Komutel Joins JusticeTrax, SPIDR Tech, Adashi Systems, eJust Systems and TechVoice as the Latest Solution to Be Part of Versaterm’s Enterprise-Wide Platform Designed to Deliver the Technology Public Safety Professionals Need to effectively serve their communities.

Versaterm, a portfolio company of Banneker Partners, plans to acquire other cutting-edge technologies in the coming months, ensuring that its public safety platform remains at the forefront of innovation for those who have vowed to serve. given today’s increasingly complex operational demands and reporting requirements.


For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies large and small with a fully integrated computer-aided dispatch system, records management system, platform -mobile data form, field reporting and citizen engagement solutions. A portfolio company of Banneker Partners, Versaterm’s commitment to public safety is demonstrated by an unwavering commitment to customer satisfaction, the development of innovative software solutions powered by cutting-edge technologies and a team dedicated to making a difference in the lives of those who have sworn to serve.

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Founded in 2001, Komutel is one of the leading Canadian developers of 9-1-1 communication solutions that easily integrate into the existing telecommunications and IT infrastructure of our Public Safety client (IT, VoIP, TDM, UC, Centrex, VM, mobile and radio). Komutel’s portfolio of 9-1-1 solutions is designed to cost-effectively facilitate migration from legacy environments to NG9-1-1 based on Nena i3 standards, while minimizing risk and disruption as much as possible. Based on open standards, Komutel’s architecture enables customers to implement modular applications according to their specific needs, requirements and operational preferences.

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Chance Patterson

[email protected]




SOURCE: Versaterm Sécurité publique

Copyright Business Wire 2021.

PUB: 11/17/2021 09:30 / DISC: 11/17/2021 09:31

Copyright Business Wire 2021.


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